Why choose a custom solution?
In an increasingly digital and competitive environment, companies can no longer settle for standard solutions. Every business has unique processes, distinctive workflows, and specific goals. For this reason, adopting a tailored ERP (Enterprise Resource Planning) or CRM (Customer Relationship Management) system is no longer an option, but a strategic necessity.
Many ERP and CRM software offer off-the-shelf functionalities, but they rarely reflect the true dynamics of a company. Often, businesses have to adapt their processes to the software’s limitations, sacrificing efficiency and flexibility. Conversely, a custom solution is built around your business needs, not the other way around.
At Digitarab, we deeply analyze your organizational structure, map processes, identify bottlenecks, and design a system that fits perfectly with your operational and strategic objectives.
Customizable ERP Features
Our modular approach allows you to configure every area of your ERP:
- Production Management: advanced supply chain control, production planning, real-time traceability.
- Logistics and Warehouse: automated stock monitoring, multi-warehouse management, optimization of inbound and outbound flows.
- Administration and Accounting: automation of tax and accounting processes, dynamic reporting, intuitive dashboards.
- Human Resources: attendance management, workflows for leave and permits, performance evaluation, ongoing training.
CRM Focused on Relationships and Growth
Our custom CRM enables management of customer relationships at every stage of the lifecycle:
- Audience segmentation: dynamic customer mapping and detailed profile creation.
- Marketing automation: planning and managing automated campaigns with performance analysis.
- Ticketing and support management: intelligent system for handling customer requests and post-sales support.
- Multichannel integration: connection with social media, email, chat, and other tools for a comprehensive customer view.
Open-source technology and guaranteed scalability
Our solutions are built on open-source and cloud-native technologies, ensuring full flexibility and no licensing constraints. We develop scalable software that grows with your business: whether you are an expanding SME or a large multi-site enterprise, our system evolves alongside you.
An isolated ERP/CRM is an incomplete system. That’s why we guarantee full integration with your existing tools: e-commerce platforms, mobile apps, vertical management systems, legacy systems, or external databases. We use secure APIs and standard protocols to ensure a coherent and connected ecosystem.
Technology works only if it is understood and adopted by its users. We provide dedicated training, customized manuals, and ongoing technical support. Our consultants remain by your side even after deployment, assisting with updates, optimizations, and system evolution..
